Customer Care

Your questions regarding your new or future Eureka products are important to us. Please contact our Customer Service Team using one of the following options:

Customer Service Department Address
P.O. Box 3900
Peoria, IL 61612

Phone: 1-800-282-2886
Hours: Monday-Friday 9:00a.m - 8:30p.m EST

Email Us:

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received and will respond to your email as quickly as possible. Email Please be sure to include your name and contact information.

We will make every effort to respond to your email within 24 hours (weekend or holiday requests will be answered on the following business day).