General

1. Should I use Eureka Filteraire® High Filtration vacuum bags?
2. Should I use a Eureka HEPA media vacuum filter?
3. What is a Sealed HEPA Filtration System?
4. Where can I get answers to other questions?
5. I am interested in learning more about the Eureka VacCare Subscription Plan. Where can I go to get more information?
6. How do I register my Eureka product?
7. What is the warranty period for Eureka products?
8. I am looking for a particular Eureka model. Where can I purchase it?
9. I want to learn more about Eureka's Central Vacuums. Where can I find more information?
10. What if I've lost the owner's guide and don't know which model I own?
11. How do I find the model number on my Eureka vacuum?

1. Should I use Eureka FilteraireŽ High Filtration vacuum bags?
Filteraire High Filtration vacuum bags retain up to 100% of dust mite debris, grass and ragweed pollens, plus particles 15 times smaller than a human hair (a human hair is 50-70 microns). If you're concerned with indoor air quality or suffer from allergies or asthma, we recommend choosing a vacuum cleaner that has Sealed HEPA filtration and uses Filteraire High Filtration vacuum bags. For more information on microns, click here.
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2. Should I use a Eureka HEPA media vacuum filter?
Designed according to strict HEPA standard, the media in these filters trap particles 75 times smaller than a human hair. This includes 99.97% of dust mite debris, animal dander, molds and pollen. If you're concerned with indoor air quality or suffer from allergies or asthma, we recommend choosing a vacuum cleaner that has HEPA filtration.
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3.What is a Sealed HEPA Filtration System?
Eureka is the first in the upright vacuum cleaner industry to offer True Sealed HEPA Filtration - a totally sealed vacuum filtration system. A True Sealed HEPA Filtration System filters everything including the motor exhaust. Only clean air comes out of your vacuum. Each vacuum with this feature is individually sealed for True HEPA performance. The filtration will filter household dust, pollens, bacteria and other allergens as small as 0.3 microns.
For more information on microns, click here.
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5. I am interested in learning more about the Eureka VacCare Subscription Plan. Where can I go to get more information?
Please visit our VacCare Subscription Service Plan FAQ page for additional information.
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6. How do I register my Eureka product?
You may register your Eureka product by filling out and mailing the registration form that is included in the owner's manual for your cleaner or you can use the convenient on-line registration form.
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7. What is the warranty period for Eureka products?
All Eureka products carry a one-year warranty. Products that have earned the Good Housekeeping Seal of Approval carry an additional year of warranty protection through Good Housekeeping.
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8. I am looking for a particular Eureka model. Where can I purchase it?
Find the Eureka dealer nearest you by using our on-line dealer locator. Search both retail stores and online stores as the selection varies. When choosing a retail store always call ahead to make sure the particular model you are looking for is in stock.
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9. I want to learn more about Eureka's Central Vacuums. Where can I find more information?
Please visit our Central Vac online FAQ page to learn more about which Central Vacuum System is right for you.
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10. What if I've lost the owner's guide and don't know which model I own?
You will need to find the model number of your Eureka cleaner. To find the model number, locate the long list of numbers on the rating plate. The rating plate is generally located on the lower portion of the vacuum. The first four numbers are the model number (see example).
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11. How do I find the model number on my Eureka vacuum?
The model number on the cleaner is located on a silver metallic-colored rating plate that is placed in an area that can be found easily, usually on the back or bottom of the cleaner. In the example of the rating plate, notice that the model is "4335" and the type is "DX". Your complete model number would be "4335DX".
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