Social Media Policy

General Social Media Policy


Eureka is committed to being a reliable, trustworthy cleaning resource for our Facebook fans and Twitter followers. In these spaces, we will share helpful cleaning information and product recommendations, and we welcome interaction on these topics. When customers share questions or comments outside of the scope of our social media pages, we will direct them to the most appropriate contact using the contact guide below. Abusive and fraudulent language does not contribute to a healthy, helpful community and will not receive a response.


The posting and presence of content on Facebook and Twitter does not necessarily mean that Eureka agrees with the content, ensures its accuracy or otherwise approves of it. Nothing on any Twitter or Facebook page constitutes a binding representation, agreement or an endorsement on the part of Eureka.

Eureka Contact Guide


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Eureka Interaction Policy


At Eureka, we love good clean fun - and our social media pages are dedicated to fostering a community based on that principle. We will respect your opinions and ideas and in turn ask that you respect us and each other, too. That means no abusive, obscene, fraudulent, deceptive/misleading or offensive, graphically or in tone, language, please. Thanks for keeping it clean!

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@EurekaClean Twitter "2,000 Followers" Contest Rules


Eligibility: No purchase is necessary to enter or claim prize. The @EurekaClean Twitter "2,000 Followers" Contest (the "Contest") is open to legal residents of the US who are at least eighteen (18) years of age with a Twitter account. Employees of Electrolux Home Care Products, Inc., L.C. Williams & Associates, or other companies associated with the Contest, as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee, are not eligible to enter. The Contest is subject to all federal, state, and local laws. Void where prohibited or restricted by law or regulations.


Sponsor: The Contest is sponsored by Electrolux Home Care Products, Inc. 807 North Main Street, Bloomington, IL 61701 ("Sponsor").


Agreement to Official Rules: By entering the Contest, you indicate your full and unconditional agreement to, and acceptance of, (a) these Official Rules and (b) Sponsor's decisions, which are final and binding. Winning a prize is contingent upon fulfilling all requirements set forth herein.


Entry Period: The Contest begins at 12 a.m. Eastern Standard Time (“EST”) on May 25, 2011 and ends when @EurekaClean has 2,000 followers (the “Contest Period”). Entries submitted after the Entry Period are not eligible. Sponsor's computer is the official time-keeping device for the Contest.


How To Enter: Follow @EurekaClean on Twitter. Each follow counts as one registration. A person can only register once. Any attempt by any entrant to obtain more than the stated number of entries by using multiple/different Twitter accounts, identities, registrations, or logins, or through any other methods, may void all of that entrant's entries and that entrant may be disqualified. In the event of a dispute over the identity of an entrant, the entrant will be the registered owner of the Twitter account. Entries will not be acknowledged.


Selection of Winner: At the end of the Contest Period three entrants will be randomly selected by the Sponsor from the eligible pool of entries of people who follow @EurekaClean on Twitter. The odds of winning depend upon the number of eligible entries received. The winners will be notified by direct message on or about ten (10) days after the applicable entry period ends and asked to provide full name and e-mail address. In order to receive a direct message from Sponsor, you must (a) be following @EurekaClean and (b) have your account settings set to "unprotected" and/or "public." The winners will have seven (7) days to respond to the tweet and/or direct message with their name and e-mail address. Upon response, Sponsor will e-mail the winners an affidavit of eligibility and liability/publicity release. Winners will be required to sign and return the affidavit of eligibility and liability/publicity release via fax, e-mail or mail to the Sponsor within fourteen (14) days of the date of receiving the documents via e-mail from the Sponsor; otherwise the prize will be forfeited, and a new winner will be randomly selected. The decisions of the Sponsor are final and binding on all matters relating to the Contest.


Prize: Three (3) winners will receive a Eureka AirSpeed Pet vacuum (value $129.99). All federal, state, and local taxes, and all other expenses not expressly listed above are the sole responsibility of the winner.


Release of Liability: By participating, you release Sponsor and their subsidiaries, affiliates, partners, employees, directors, agents, advertising agencies, and all other associated with the development and execution of this Contest, from any and against any and all injury, loss or damage caused or claimed to be caused by your participation in the Contest and/or the acceptance, awarding, receipt, use and/or misuse of the prize. Notwithstanding the foregoing, in the event that the preceding release is determined by a court of competent jurisdiction to be invalid or void for any reason, entrant agrees that, by entering the Contest, (i) any and all disputes, claims, and causes of action arising out of or in connection with the Contest, or any prizes awarded, shall be resolved individually without resort to any form of class action; (ii) any claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering the Contest, but in no event attorney's fees; and (iii) under no circumstances will any entrant be permitted to obtain any award for, and entrant hereby waives all rights to claim, punitive, incidental or consequential damages and any and all rights to have damages multiplied or otherwise increased and any other damages, other than damages for actual out-of-pocket expenses.


Additional Rules: Entrant agrees to hold harmless Sponsor, its officers, directors, employees, divisions, affiliates, subsidiaries, advertising and promotional agencies, from any claim by any third party relating to any rights in any blog registered with Sponsor. Sponsor is not responsible for: (i) lost, late, misdirected, damaged, garbled or illegible entries/registrations; (ii) error, omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry/registration materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions of any kind, or inaccurate transmission of or failure to receive entry information by Sponsor on account of technical problems or traffic congestion on the Internet or at any web site or any combination thereof; or (iii) any injury or damage to entrant's or any other person's computer related to or resulting from participating in the Contest. Sponsor reserves the right to: (i) permanently disqualify from any contest it sponsors any person it believes has intentionally violated these official rules; and (ii) suspend, modify or terminate the Contest if Sponsor believes, in its sole discretion, that malfunction, error, disruption or damage is impairing or will impair the administration, security, fairness, integrity of the Contest. Sponsor reserves the right to disqualify any unauthorized entries, including, without limitation, multiple entries from the same person.




Privacy and Publicity: Any information you submit as part of the Contest will be used for purposes of this Contest and treated in accordance with Sponsor's Privacy Policy. Except where prohibited, participation in the Contest constitutes an entrant's consent to Sponsor's use of his/her name, likeness, voice, opinions, biographical information, and state of residence for promotional purposes in any media without further payment or consideration.


Disputes: Except where prohibited, you agree that any and all disputes, claims and causes of action arising out of, or connected with, the Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Ohio. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, your rights and obligations, or the rights and obligations of Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of Ohio, without giving effect to any choice of law or conflict of law rules (whether of Ohio or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than Ohio.


Winner's Name: For names of winners, please send a self-addressed stamped envelope clearly labeled @EurekaClean Twitter Followers Contest Winner Name to: LCWA, 150 N. Michigan Ave., Suite 3800, Chicago, IL 60601.

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