Eureka FAQ Answer

Why does my vacuum have Low Suction?

There are a few things that might cause your vacuum to have a low suction.

Please try the steps below:

1. Check The Brush Roll.

Check if the brush roll is spinning on the unit. You can tilt the vacuum to the side while it's in use by locking it in an upright position and rotating the unit down until the handle touches the floor. If the brush roll is not spinning turn the vacuum off and unplug it from the wall.  

You may also try turning the brush roll by hand. If the brush roll is stuck, make sure no debris or hair is clogging the brush roll. If the brush roll turns freely, the belt may need to be replaced. Most vacuum cleaners have belts that require replacing after extended use.

2. Check The Filter.

Check the filter to see if it needs to be cleaned or replaced. Using the vacuum without a filter will cause serious damage to the internal components of the unit.

3. Check The Hoses For Clogs.

You can do this by locating the connection points of the hose to the vacuum to find large clogs. Try to compress the hose and look for any areas in the hose that will not compress. 

Sometimes dirt or hair will get built up in these hoses. You can also try to shake the debris-free or use a dull object to dislodge the debris as an alternative method.

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